Activate the power of ODOO in your business
Support & Maintenance
- 24/7 assistance: Our support team is available 24/7 to resolve any issues and keep your ERP running smoothly.
- Regular Updates: We manage continuous updates and improvements to keep your ERP system up to date with the latest features and technologies.
Post-Implementation Functional Support
Functional and technical queries are attended, problems are solved and management is accompanied.
01 Work Order (WO) Creation
The user sends an email to the support account, explaining the problem that is presented.
02 OT Classification and Assignment
Head of Support, Classifies and Assigns OT to personnel who are responsible for solving the OT.
03 OT Solution
Specialized personnel solve OT and document the solution, confirm with the user that it was solved.
